Customers who activate new iPhones may have a problem where device activation during initial setup fails over Wi-Fi, according to Apple, the issue is "under investigation."
According to a letter obtained by MacRumors, iOS 16 "has a known vulnerability that may affect device activations on open Wi-Fi networks."
Customers should choose "Connect to Mac or to a PC with iTunes" during the initial iOS onboarding process, according to Apple, to fix the problem.
when required to do so, connect to a Wi-Fi network, go back to the previous screen, and repeat the Wi-Fi activation process until it is successful.
There are currently no official remedies, according to Apple, and support staff members are advised "not to initiate a repair for the issue."
The glitch is unfortunate because pre-ordered iPhone 14, iPhone 14 Pro, and iPhone 14 Pro Max models are now shipping to customers worldwide.
An update to iOS 16.0.1 is now available for new owners of the iPhone 14 that corrects a problem with setup's activation and migration.
In order to fix the fault and properly activate your new iPhone, you might need to restore with a Mac or PC to iOS 16.0.1.
Apple warns new owners of the iPhone 14 and 14 Pro in a support article that "iMessage and FaceTime might not complete activation" until their iPhones have been updated to iOS 16.0.1.